FAQ

The processing time depends on the complexity of the order. For simple orders, it usually takes 1-2 business days. For large orders, we will provide a more accurate time estimate.

We accept various materials such as cotton, polyester, denim, and other fabrics suitable for embroidery and DTF printing. Ensure the fabric you choose is heat-resistant and does not stretch.

You can place an order through our website, call us, or visit our location in Cilacap. We will assist you in selecting a design and provide a price quote based on your needs.

There are no additional fees for custom designs. We provide free design services for all customers, including complex or repeated designs.

To care for embroidered and DTF printed products, avoid washing with harsh machines, use mild detergent, and do not use bleach. Dry by hanging or in a shaded area.

Yes, we serve orders from outside Cilacap city through shipping. Shipping costs will be calculated based on the destination and weight of the items.